A consulting engagement can be perfectly planned on paper and still stall because one person has not supplied a document, validated an assumption or reviewed a presentation. The engagement manager then spends time looking through email threads and asking colleagues...
A good workshop ends with decisions and next steps. A week later, the consulting team may discover that the actions were never assigned clearly: one client manager thought IT owned the data export, IT thought finance would request it, and the project board shows a...
A consultant can finish a deliverable on Wednesday and still miss Friday’s project milestone because the right person has not reviewed or accepted it. Sign-off delays are especially frustrating when the document is ready but the team cannot tell whether it is in...
